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Six suggestions to make conference calls more effective
A post on a blog of Legal Week, reprinted in Legal Week, Vol. 9, May 24, 2007, at 20, reminds us of four ways to improve conference calls. The first: call in on time. “More often than not, the first 15 minutes of any call are spent waiting for other participants to join, trying to contact them by e-mail or on another line."
A second suggestion is to respect the role-call function of the host. Don't announce yourself when you come on line and don't assume that others are not on the line; they may be silently waiting. Third, don't waste everyone's time by engaging in a semi-private conversation that interests only one or two. Take it off-line.
Finally, speak loudly and clearly, directly into the microphone or handset. I will add two bonus recommendations: people on conference calls should frequently use their mute button and people should also be aware that paper rustling and ice cubes clicking creates background cacophony for others.
Posted on June 14, 2007 at 09:16 AM in Productivity | Permalink
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